This Privacy Policy describes how Padizone, a digital platform owned and operated by PADIZON FINTECH PRIVATE LIMITED, collects, uses, processes, and safeguards personal information when you access our platform or use our services. This policy applies solely to activities conducted on Padizone and does not cover external websites, third-party platforms, or services linked to or referenced on our website.
Throughout this document, the terms “we,” “our,” and “us” refer to Padizone, while “you,” “your,” “user,” or “users” refer to individuals who access or use our platform. If you do not agree with the terms outlined in this Privacy Policy, you are advised to discontinue use of our services.
This Privacy Policy should be read in conjunction with our Terms and Conditions, as together they establish the legal framework governing your use of Padizone.
When you interact with our platform, we collect certain information to ensure secure operations, regulatory compliance, and an improved user experience.
We may collect personally identifiable information, including but not limited to your full name, email address, phone number, residential or business address, and, where required by applicable regulations, government-issued identification such as PAN or Aadhaar for Know Your Customer (KYC) verification.
To facilitate payments and financial services, we may collect bank account details, UPI IDs, credit or debit card information, billing details, and transaction-related data. Transaction records are maintained to meet regulatory requirements and to support customer service inquiries.
We automatically collect technical data such as IP address, browser type and version, device identifiers, operating system details, access timestamps, referral URLs, and activity logs. This information helps us monitor platform performance, enhance security, and analyze user behavior.
Our website uses cookies and similar technologies to store user preferences, manage sessions, improve functionality, support analytics, and assist with fraud prevention. These tools help deliver a more secure and personalized experience.
We do not sell, rent, or trade your personal data to third parties for marketing purposes. The information we collect is used for the following purposes:
We may share your information only in the following circumstances:
a. Payment Partners and Financial Institutions
To securely process transactions and settlements.
b. Merchants
To confirm transaction completion and provide relevant payment-related information.
c. Service Providers
With trusted third-party vendors who assist with services such as KYC verification, fraud prevention, IT infrastructure, cloud hosting, and data analytics.
d. Legal and Regulatory Authorities
When required by law or in response to valid legal processes, court orders, or requests from government authorities.
e. Corporate Transactions
In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the business transaction.
We retain personal and transactional data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with applicable legal and regulatory requirements. KYC documents and transaction records are generally retained for a period ranging between 8 to 12 months, depending on statutory obligations.
Upon expiration of the retention period, data is securely deleted or anonymized to prevent identification of individuals.
We prioritize the security of your information and implement industry-standard safeguards to protect it. Data transmitted between your browser and our servers is secured using SSL/TLS encryption, and financial data is stored in compliance with security standards.
Our systems undergo regular security assessments, audits, and monitoring. Access to sensitive information is limited to authorized personnel under strict access controls. We also employ fraud detection tools, multi-factor authentication, and data loss prevention mechanisms.
While we take reasonable steps to protect your information, no online transmission is entirely secure. Users are encouraged to maintain strong passwords and avoid sharing login credentials.
Subject to applicable laws and regulations (such as GDPR), you may have the following rights:
To exercise these rights, please contact us at info@padizone.com.
We use cookies and related technologies to enhance website functionality, maintain login sessions, remember user preferences, and analyze usage trends. You may manage or disable cookies through your browser settings; however, doing so may limit access to certain features or affect transaction completion.
Our platform may include links to third-party websites or services, such as banking partners, KYC providers, or analytics tools. We are not responsible for the privacy practices or content of these third parties. Users are encouraged to review their respective privacy policies before sharing personal information.
Our services are intended solely for individuals aged 18 years or older. We do not knowingly collect personal data from minors. If we become aware that information has been collected from a child without appropriate consent, we will promptly delete such data.
We may revise this Privacy Policy periodically to reflect changes in legal requirements, technology, or business operations. Updates will be published on this page along with a revised “Last Updated” date. Users are encouraged to review this policy regularly.
By accessing or using Padizone and its services, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, you should discontinue use of our services.
For any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at info@padizone.com.
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