Privacy Policy

At Padizone, managed by Padizon Fintech Private Limited, your privacy is our utmost priority. We handle your personal information responsibly, ensuring transparency, diligence, and accountability throughout the process. The data you share is used exclusively to provide a secure, smooth, and reliable shopping experience. In this document, “we,” “our,” and “us” represent Padizon Fintech Private Limited, whereas “you,” “your,” “user,” or “users” refer to individuals browsing or making purchases through Padizone. By continuing to use our platform, you consent to the practices outlined below. If you disagree with any part of this policy, please refrain from using our services.    

Information We Collect    
To provide an enhanced and personalized shopping experience, we may collect the following types of data:    

Personal Information  

• Full name, contact number, and email address    
• Billing and shipping addresses  
• Payment details necessary for completing transactions  

Browsing and Activity Data  

• Purchase records and product preferences  
• User behavior, including navigation and interaction across pages and listings  

Technical and Device Information  

• IP address, device specifications, and browser information  
• Location data (only with your consent)  
• Website usage metrics for performance, optimization, and security purposes    

Cookies and Tracking Tools  

• Technologies used to customize and improve your browsing experience  
• Tracking mechanisms designed to provide relevant content and product suggestions  

Purpose of Data Collection    
Your information is collected and processed for the following reasons:  

• Order Processing and Assistance: To complete purchases and efficiently handle customer queries.    
• Personalized Shopping: To suggest products and ensure intuitive navigation.  
• Promotions and Communication: To send marketing or informational content, only if you have opted in.  
• Fraud Detection and Security: To monitor, identify, and prevent suspicious or unauthorized activity.  
• Legal Compliance: To fulfill obligations under applicable laws and regulations.  

Information Sharing    
We do not sell or exchange your personal details. Information may only be shared in these limited situations:  

• With authorized third-party partners, such as logistics and payment processors.  
• With legal or government authorities, when required for compliance, investigation, or fraud prevention.  
• With service providers performing specific operational tasks under strict confidentiality agreements.    

Use of Cookies and Tracking    
We employ cookies, web beacons, and similar technologies to:  

• Enhance browsing performance and overall user experience  
• Analyze website performance and visitor patterns  
• Offer personalized recommendations and tailored content  

You can manage or disable cookies anytime through your browser’s settings.   

Data Security and Storage    
To protect your personal data, we utilize industry-grade security protocols, including:  

• SSL encryption for safe transmission of information  
• Secure servers for confidential data storage  
• Restricted access to sensitive information within our systems    

While every effort is made to protect your data, no digital platform can ensure absolute security.   

Retention of Personal Data   
Your personal details are typically stored for 8–12 months following your most recent interaction.   
In certain cases, retention may be extended to meet legal, tax, or regulatory requirements.  

Your Rights Regarding Data    
As a valued user, you have complete control over your personal information and may:  

• Access or modify your account details anytime  
• Request deletion of your data (subject to legal limitations)  
• Opt out of receiving promotional communications  
• Manage or disable cookies via browser preferences  

Protection of Minors    
Our website and services are intended for individuals aged 18 years and above. We do not knowingly collect data from minors. If any such data is identified, it will be deleted promptly.    

External Links    
Our platform may include links to external payment gateways or third-party financial services. We are not responsible for their privacy practices and encourage users to review those individual privacy policies before engaging with them.    

Policy Revisions    
This Privacy Policy may be updated periodically. Any modifications will be published on this page. Continued use of our services following such updates constitutes your acceptance of the revised terms.    

User Consent    
By using our website, you acknowledge and agree to the collection, processing, and limited sharing of your personal data as described in this Privacy Policy.    

Contact Information    
For inquiries, clarifications, or privacy-related requests, please contact us at: info@padizone.com/ support@padizone.com