At Padizone, managed by Padizon Fintech Private Limited, our mission is to ensure a smooth, reliable, and stress-free shopping experience. In this policy, “we,” “our,” and “us” refer to Padizon Fintech Private Limited, while “you,” “your,” and “user” refer to individuals placing orders on our platform. By placing an order, you agree to the terms specified below. We are committed to delivering every order on time and in perfect condition.
Shipping Coverage
Deliveries are available to all serviceable pin codes within India.
International shipping is not available at this time.
Order Processing
Orders are generally processed within 1–2 business days from confirmation, excluding weekends and public holidays.
Once processed, a confirmation email containing full order details will be sent to your registered email address.
Delivery Timelines
Standard delivery typically takes 3–8 business days, depending on your location and courier service availability.
Unsuccessful Delivery Attempts
Delivery may fail under the following circumstances:
Action: In such cases, the shipment will be returned to our warehouse. Customers can contact us to request re-shipment.
Damaged or Lost Orders
Damaged Packages: Contact our customer support within 48 hours and provide clear photographic evidence of the damage.
Lost Orders: For packages lost during transit, we will arrange either a replacement or a refund after verifying the situation with the courier partner.
Contact Information
For any questions or concerns regarding shipping or delivery, please contact us at: info@padizone.com/ support@padizone.com.
We value your trust and are dedicated to making every delivery secure, timely, and hassle-free.
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