Disclaimer

This Disclaimer (“Disclaimer”) governs the use of the payment services (“Services”) provided by Padizone (“Company,” “we,” “us,” or “our”). By accessing or using our website, mobile applications, APIs, or any related services, you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agreed to the terms outlined below.

No Guarantee of Uninterrupted Service

While we endeavor to maintain continuous availability of our Services, we do not warrant or guarantee uninterrupted, error-free, or completely secure access. Service interruptions may occur due to scheduled maintenance, system upgrades, technical failures, third-party dependencies, or events beyond our reasonable control.

Transaction Processing

• Padizone acts solely as an intermediary facilitating payment processing between merchants and their customers.
• We do not control, endorse, or assume responsibility for the quality, legality, safety, pricing, or delivery of goods or services purchased through our platform. Any disputes related to such transactions must be resolved directly between the customer and the respective merchant.
• Transactions may be delayed, reversed, or declined due to factors including, but not limited to, banking network issues, insufficient funds, fraud prevention mechanisms, system limitations, or regulatory compliance requirements.

Regulatory Compliance

• We operate in compliance with applicable Indian laws and regulatory frameworks, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, Reserve Bank of India (RBI) guidelines, and security standards.
• Users are solely responsible for ensuring that their use of the Services complies with all applicable laws, rules, and regulations.

No Financial or Legal Advice

All information made available on our website or through our Services is provided for general informational purposes only and should not be construed as financial, legal, tax, or professional advice. Users are advised to consult qualified professionals before making any financial, legal, or business decisions.

Third-Party Links and Services

Our platform may include links or integrations to third-party websites, applications, or services. We do not control, endorse, or assume responsibility for the content, availability, terms, privacy practices, or operations of such third parties. Your use of third-party services is subject to their respective terms and policies.

Security and User Responsibility

• We employ industry-standard security measures to protect user data and transactions. However, no system is completely immune to security risks, and we cannot guarantee absolute protection against cyber threats, unauthorized access, or data breaches.
• Users are responsible for maintaining the confidentiality of their account credentials, payment information, and any personal data shared while using our Services.

Limitation of Liability

To the fullest extent permitted under applicable law:

• Padizone shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to the use or inability to use our Services.
• Our aggregate liability in connection with any transaction shall be limited to the transaction fees paid to us for the specific transaction giving rise to the claim.

Changes to This Disclaimer

We reserve the right to revise or update this Disclaimer at any time to reflect changes in legal requirements, regulatory obligations, or service offerings. Continued use of the Services following such updates constitutes acceptance of the revised Disclaimer.

If you do not agree with any provision of this Disclaimer, you must immediately discontinue use of our Services.